Wednesday, June 30, 2010

Could It Be This Easy?

Choose consciously; act accordingly.

Tuesday, June 29, 2010

The Lost Art of Forgiveness


There is a lot to be said about the immense need we as individuals, as well as great cultures and nations, have for true forgiveness. We all have the ability to forgive and let peace be... so what's the problem?

The problem for the one who feels offended, wronged or that something sacred has been somehow transgressed, can be found in a few places. Forgiveness can be hard when:
  • You think people are basically idiots.
  • You think that your holding a grudge somehow hurts the “offender”.
  • You've got a mind/heart for retaliation rather than reconciliation.
  • You get attention for being a victim or a martyr.
  • You realize that forgiveness can be hard!
The issue facing the offender (the guy or gal that did the wrong-ing) falls into a few categories. It should be self-explanatory why this issue exists, but asking for forgiveness:
  • Confirms your guilt.
  • Requires humility -sometimes a lot.
  • Risks greater loss of community (soiled reputation).
  • Means that we have to confront our own shortcomings.
The cultural issue we have, in being able to forgive, comes sometimes from not understanding the above points as well as understanding the process of forgiveness -but just as often from not doing what we do know! If we want to have fantastic relationships with others, and peace with ourselves, it'll serve us all if we do more than consider this process.

As offenders, we need to be quicker to confess/admit and make appropriate restitution for what we've done. Restitution is essentially covering the 'cost' of your error.

If you fail to be there for somebody as promised, restitution might mean that you are extra diligent and go above and beyond in being there for them in the future. If you break somebody's iPod, immediately replace it and offer your help in restoring files etc. The attempt and act of restoration is meaningless without humility in the recognition that you've made a mistake.

As the offended, we need to be quick to forgive and absolute in restoring people. Restoration means that we don't hold a grudge, bring up this error again -and more, we treat people based on who they are at their best. Now that takes humility.

I guess I could have kept this post a lot shorter by saying that the bottom line, in the lost art of forgiveness, is humility.

In Humble Service,

RR






Thursday, June 24, 2010

I'm OK With Contracts Now...mostly


For years I've been averse to signing certain contracts. Why? Because my word/your word is all we should need. If your word or my word doesn't mean anything, what does a lousy signature mean?

More recently, I've had to sign some contracts with corporations. Man, they are fussy! But I get it and think I'm willing to consider the 'dark side'. Yes, contracts can be so frustrating and cumbersome -and yes, I understand that contracts are used to cover and protect people legally. There is something more elementary to a contract -and vital to those who sign off.

Contracts spell out very clearly what everyone is agreeing to. So, should anyone become confused, or compelled to forget what they gave their word to, here is the agreement spelled out and signed off by the ones who guarantee the contract fulfillment.

I like it. And though I'd never considered it before, creating a compelling vision and setting goals is worthy of our careful attention, “formal” documentation and signature.

I'm all about clarity -clarity of plan, clarity of action and clarity when we are either following through or in some fashion denying what we said we would do. Now I'm wondering, what would the impact be in your or my life if we:

- clearly wrote down our intentions
- clearly identified specific goals and dates for their achievement
- clearly identified the results of breach of contract
- clearly identified the rewards for the contract fulfillment
- signed this contract in the presence of a couple of witnesses (these witnesses could be accountability buddies or your coach)

I've never done this with myself or clients, but I wonder… I wonder how much more we could achieve in our personal and professional lives if we took our goals this seriously?

RR

Monday, June 21, 2010

Cranky Guy on the Prarie


I grew up watching Little House on the Prairie -or affectionately, 'Little House'. What a great show it was and is (on DVD) about a good and earnest family, working to make a good life, do good by others and get ahead through honest hard work.

The Ingalls family was made up of a father/husband who was hardworking, honest, a sensitive and a loyal friend. Mom/wife was a diligent, hardworking, industrious, smart, feminine woman. All three children were well-behaved, conscientious, responsible, loving and full of personality.

Ak. I confess that it wasn't until about two years ago that I recognized, why for some time I had been feeling a lingering sense of unhappiness or disappointment. It may sound silly, but it's true, I had some version of the “Little House Ideal" lodged in my brain.

Finding that my own family (to include myself) lacked the industry, piety, humility, discipline and internal fortitude that the Ingalls family displayed so sharply, profoundly and neatly in 60 minutes each week, I found myself constantly disappointed in my situation. Somehow along the line, without me even knowing, I began to chase the elusive horizon of the "Little House Ideal" for what a “good” family meant.

Goals are great! Having an ideal in your mind's eye is a good thing. But we get ourselves in a lot of trouble when we set ourselves up, expecting to reach the ideal. Like the horizon, the ideal is a moving target and just as it is vital in navigating towards something great, it too -to the unconscious goal setter, can cause pain, disappointment and destruction of the very thing you want.

Set great and compelling goals. Heck, even look to the ideal as a source of inspiration, just set your expectations carefully -'cause even if you leave now, you'll never swim and catch the horizon -and you'll definitely drown.

Have a nice day!

RR



Monday, June 14, 2010

Serious About Happiness

I have come to realize, that in every interaction I have with my clients, I am either underwriting their excellence or their mediocrity. That's quite a responsibility. So, when I'm taking my job seriously, I'm better able to help people live out what brings them happiness.

Know what? We all have the same responsibility. With everyone we engage in conversation or a passing glance, we are creating something. What is that something we want to create?

I've gotta believe, that if I can choose to be me at my best -while being convinced that you too are great, life changes -for both of us.

This is easier said than done, of course. But I wonder will be possible when we all get a little bit more serious about happiness.

RR

Old Demons Never Die...

I'm staring at an award I received at the end of my senior year. It's the sportsmanship award…

I hung this little plaque in my office recently, after my parents unearthed it from their attic. I hung it in my office for motivation.

After years of serious dedication to being a great basketball player, I became really good… but afraid. I could dribble, shoot, I was pretty fast and good on defense. But I was afraid to be physical. I was afraid to drive to the basket and 'mix it up'. As a result, I wasn't much of a threat and so my coach didn't have a place for me.

For years, the award felt like a consolation prize and I like a guy who had to prove (to myself) that I was more than an 85%er. After my parents found it, I thought I should hang it up and use it as motivation to complete my book as well as my other plans. Instead, I've been feeling as if none of my professional efforts are good enough. Like, I have to prove to my coach that I'm willing to feel the pain and “get physical” (i.e. do more and more and...).

I'm going to stop writing now. I'm going to take down that plaque. I'm going to give that 18-year-old Ronnie a dose of much-needed mercy. I'm going to enjoy who I've become and what I've achieved -while I'm on my way to what's next.

RR

Friday, June 11, 2010

Going Someplace



I was at Reagan National Airport recently when a US Air representative (one of those people who announce the flights by the gates) caught my ear, then my eye and then my full attention. Somebody is going to snatch up Bernard before long because he so powerfully exemplifies one of the four attributes of The Uncompromised.

Enthusiasm -it's what moves you, with purpose, to get out of bed in the morning and to engage people and situations in a powerful and positive way. Everybody wants to be around somebody who's alive, enthusiastic.

Boy, did Bernard have enthusiasm! Normally I don't mind having to sit a couple of hours in an airport waiting for my plane; it gives me the opportunity to read and read. But, I couldn't get into my book. Sitting by my gate, I couldn't wait to hear what Bernard would say next -and how he would say it.

I copied a few of his highlights for our mutual pleasure:

Philadelphia 4261 -we are sharing the brotherly love by boarding his flight. Home of the 2008 World Series champions and a whole lot of cheesesteaks... boarding at gate C 31...

US Air flight 8231 to Raleigh is ready to board. Go Heels! Raleigh...where the sky is Tar Heel blue -which is proof that God is a Carolina fan. Now boarding at gate…

Bernard had different material for every city -and each announcement for that city. His enthusiasm showed in his preparation and the energy of his delivery. How many airline representatives go home and practice how they can bring more of themselves to their work? How many of us do?

Bernard's enthusiasm made a difference in the lives of many travelers that night. He seemed to be enjoying himself to.

Fly through Reagan National soon, because Bernard won't be there long.

RR